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Our Approach


The Springboard Approach

You can’t switch off ADHD. It’s part of who you are — but only one part. We’re interested in exploring the rest. Instead of focusing on what you’re not able to do, we help you discover your hidden strengths and steadily develop your untapped potential. It’s a unique approach we call Discover your SELF.

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Our Services


Our Personalized Services

Springboard’s various services are anchored by a core commitment: we’re here to help clients discover their hidden strengths and live more rewarding lives. We take a holistic approach, guiding ADHD assessments with medical diagnoses as needed, and complementing personal coaching with more in-depth therapy when we feel it will yield even better outcomes.

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Our Team & Culture


A skilled team and a welcoming culture

When we opened our doors in 2009, Springboard Clinic consisted of three women: Dr Ainslie Gray; her daughter and co-founder, Laura MacNiven; and a business manager. Today we’re a diverse, multitalented and growing team of coach-therapists, psychologists, physicians and administrators — and the vision and passion that shaped Springboard remain as strong as ever.

Meet our team

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Learning & Resources


More ways to unlock potential

When we’re not directly helping Springboard clients, we support them — along with their families, partners, teachers and healthcare providers – with workbooks, courses, webinars and other opportunities to learn and grow.

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Our Assessments

Springboard Memory Assessment

First step

If you don’t have an ADHD diagnosis:

Additional two-hour session at our clinic or via secure video conference completed alongside a Springboard Benchmark/Psychological Assessment. Your Springboard Memory Assessment team includes a neuropsychologist experienced in evaluating cognitive brain health.

If you already have an ADHD diagnosis:

Initial two-hour session at our clinic or via secure video conference. Before booking a session, our psychologists will review your assessment report to ensure its findings are comprehensive enough to meet our diagnostic criteria. Your Springboard Memory Assessment team includes a neuropsychologist experienced in evaluating cognitive brain health.

Feedback session

Follow-up feedback session to review your assessment and discuss next steps.

Outcome

A full evaluation of your memory/attention issues – plus a personally tailored list of practical strategies to better manage your everyday memory and attention challenges.

Springboard’s assessments are dynamic and personally tailored to meet your needs.

We talk about the answers you’re looking for, and then find the right path to treatment. Depending on your concerns, we can add dimensions of assessment to better address your needs.  Whether you’ve done an assessment elsewhere or are looking to tailor your Springboard assessment experience further, we can work together to find a solution to fit your circumstances. 

By taking this adaptive approach, we’re able to offer a targeted addition: the Springboard Memory Assessment.

Designed for those concerned with their memory ability and level of attention. You’ll meet with a Springboard neuropsychologist, who will conduct a thorough interview, then discuss with you how best to move forward. 

We explore your experience with memory and attention issues, asking for examples from your everyday life, past and present.

By understanding a bit better how your brain works and how memory and attention impacts you on a daily basis, we can be more targeted in planning the right course of action together. 

In the course of your Springboard Memory Assessment, our team:

  • uses evidence-based assessment tools to evaluate your cognitive profile with the aim of identifying any memory/attention concerns impacting your daily life; 
  • reviews your completed questionnaires; 
  • integrates your results with your lived experience to create a personalized treatment plan. 

After this first session, you get a break while our team compares findings, shares perspectives and collaborates on your assessment report.

Meanwhile, as you reflect on the experience, you may have some unanswered questions or feelings you’d like to discuss further. We encourage you to take note of any thoughts you’d like to explore further in the feedback session. 

Your feedback session, usually scheduled within 30 days, is with the neuropsychologist on your team.

It’s an opportunity to review your personal assessment report, ask detailed questions and discuss recommended treatment options. Following this in-depth conversation, if you’re interested in working with our coaching and therapy team (and our medical doctors if that’s recommended), we can continue mapping out your path forward and book your initial treatment sessions. 

Ready to get started?

Ready to start the assessment process?
After a few quick questions, we’ll connect you to the Springboard team.

Already have an assessment?
Just give us a few details, and we’ll see if you can move Straight to Coaching.

Do you have health care benefits?
Springboard’s services are eligible for reimbursement under many employers’ insurance plans. Find out more.

Are you an Ontario post-secondary student?
You may qualify for up to $2,000 in support per academic year from OSAP. Apply online for a Bursary for Students with Disabilities (BSWD).

Reach out to our Care Team if you have questions about insurance options.

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