Treatment can take many forms. What matters most is developing the program that works for you. As each individual’s symptoms are unique, the Springboard Clinic treatment approach emphasizes customized strategies, supported by our different area of expertise, to focus on your strengths and to evolve your treatment plan as you progress.

Springboard’s coaching/therapy services are billed as ‘Psychological Services’ and are supervised by a registered psychologist or psychological associate. As such, sessions are eligible for insurance reimbursement under many benefits plans.  For Ontario post-secondary students, OSAP offers bursaries to eligible students. Appointments with our medical doctors are fully covered by OHIP and are scheduled on an as-needed basis.

Treatment Intake Process

Given the high demand for coaching/therapy services at Springboard Clinic we are currently unable to accept new straight-to-treatment clients.

Although it continues to be our priority to help as many people as possible, the effects of COVID-19 at Springboard Clinic have led to a significant delay in building our internal capacity to manage the needs of new inquiries. We are, however, continuing to think innovatively and are working to help as many current clients online as we can during these difficult times.

We know it is hard to wait for mental health support and hope we can open our doors for this type of care again in the future. In the meantime, we encourage you to seek alternative support if you haven't already. If you're not sure where to start, exploring the Centre for ADHD Awareness Canada (CADDAC) website can often be quite helpful; we encourage you to visit their site and then go to 'Resources' followed by 'Find Resources Near You,' where you can explore a list of ADHD service providers in Toronto, the GTA, Ontario, and around the country. 

For any adults who might be interested, we will be offering a second cohort of our online course starting in September 2020. It is open to anyone, anywhere! We would love to have you join this vibe of hope and positivity.

For any parents who might be interested, Springboard Clinic also offers an online parent course that can be started any time, and completed at your own pace. Over 10 lessons, this course will guide you through a process of goal setting and reframing with the aim of finding a more mindful headspace when it comes to dealing with ADHD.

Should you wish to receive updates regarding Springboard services, please share your name, email address and the age of the individual seeking support.

Thank you for your interest, patience and understanding.

If you have recently participated in a comprehensive mental health assessment elsewhere and wish to work with Springboard for your treatment, you may qualify to proceed with a Treatment Intake (instead of requiring re-assessment). Click here to learn what constitutes a comprehensive assessment.

After sending your assessment to us, our psychologist will review your previous documentation in order to prepare our team for the treatment intake meeting. They will also ensure it is comprehensive, recent and outlines a profile that fits within our clinic's expertise.

Note: Clients who are assessed at Springboard Clinic do not need to undergo a Treatment Intake to access treatment services.

If your assessment fits our criteria

Next we will book a 2-hour treatment intake session to outline your strengths/challenges and explore your goals for treatment. At this time, we will help tailor a treatment program for you, including recommending a team of clinicians to work with you (and your family), as well as integrating any other resources/services.

For those interested in working with one of our specialist physicians, we will then book a consult appointment in order to review medical history, explore past treatment, and consider the role of a medical intervention. Medical intervention requires a referral. Of note, all treatment patients must participate in multi-disciplinary services. We do not offer medication-only treatment. 

If your assessment does not fit our criteria

If we determine your assessment report does not contain sufficient information for us to proceed with the Treatment Intake process (and treatment), we will likely recommend an ADHD/mental health assessment.


All ages: $615


Our coaches use Springboard's proprietary approach: Finding Your SELF. Springboard's Coaches teach you about your brain and ADHD, help you separate your symptoms from your identity, encourage you to harness your strengths, and motivate you to set and reach goals in order to take control of your life. All of our psychological services are billed at $203/hour.

*Please note that the hourly rate for Psychological Services will be increasing to $205/hr as of January 1, 2020.

Individual coaching for all ages


A focus on building the child’s self-awareness, noticing their strengths, learning about how their brain works, and providing a safe space for collaborating on strategies. When applicable, Child Coaching includes a log between Coach/Parent/Teacher in order to extend the strategies to all environments.


We provide a trusting environment in which adolescent clients can express themselves and learn how their brain works, collaborate on strategies, and develop a better understanding of their identity by separating their symptoms from who they are.


An opportunity to take a step outside of your day-to-day to explore how your brain works, evaluate your wellbeing, and separate your symptoms from your identity so that you can feel more in control.

Parent coaching

Parent Coaching is often the most impactful work a family can do. It aims to guide you through an exploration of your intentions as a parent versus your actions, and to provide strategies for handling challenging behaviours, leading to a less stressful household and a more positive relationship with your child.

Couples Coaching

We also work with couples when both parties are interested and ready to look at the relationship as the main focus of treatment. Often clients do individual work first: clients with ADHD may go through an assessment/intake and begin individual coaching/therapy, and partners may start with sessions on their own to get to a place of readiness. We usually recommend a new coach/therapist to work with the couple in order to provide a neutral space and fresh start for this phase of treatment. Couples coaching can provide communication strategies, day-to-day techniques for accomplishing chores, validation tools, and strategies for rebuilding intimacy.

Watch, Wait, and Wonder

This child-parent psychotherapy approach uses Play Therapy to address a child’s emotional and behavioural regulation and parental sensitivity and responsiveness to their child’s idiosyncratic cues. Play Therapy provides an opportunity to reconnect with your child through observed play in order to repair and strengthen your bond. Parents often report an increased confidence as a parent and a reduction in parenting stress.

Academic Coaching

Students gain insight into their learning style and the elements they need to manage to succeed at school. Coaching helps them get a handle on school assignments and deadlines, and aids them in establishing healthy routines for meals, sleep, and exercise.

Medical Intervention

Our medical doctors are experts in mental health diagnoses, pharmaceutical options for ADHD and the related comorbidities. Read more about the Springboard approach to medication.

Our physician team consists of specialists in ADHD so we require a referral from your family physician for you to access our medical services. We work to assess and optimize treatment plans for our patients and then we collaborate with your family doctor so they can take over ongoing pharmaceutical treatment. Most of our adult clients will access our medical care for 3-5 appointments before returning to their community physician. We remain a resource for you and for your doctor and have an "open door" policy should your treatment plan require further specialization.

Pharmaceutical intervention is always a voluntary part of your treatment program. Springboard physicians do not see, or seek, medication-only patients.

Medical Consulting for Under-18 Clients

Springboard Clinic offers consulting medical services for clients under the age of 18.

We provide comprehensive assessment services, including medication recommendations, to enable community physicians to prescribe and care for their patients from a medication treatment standpoint. We do not offer prescriptions or ongoing medical care post-consultation for clients under the age of 18. We do however, accept re-referrals from physicians on as-needed basis. We also offer support and direction in managing ADHD medication over the phone to community physicians.

What does this mean?

Through our comprehensive and collaborative assessment, we provide detailed diagnostic information and individualised treatment recommendations in a detailed assessment report. This report is then shared with your child’s community physician (with your consent), so they can be empowered to take charge of your child’s long-term medical needs including pharmaceutical management.

Following an ADHD/Mental Health or Psychoeducational Assessment, you and/or your child will meet with a registered psychologist or psychological associate to discuss the results of your child’s assessment during a comprehensive Psychological Feedback appointment. If, following this meeting, you are interested in learning more about medical recommendations, you would have the option of scheduling a Medical Feedback appointment. Of note, there are no further fees for a Medical Feedback, which is covered by OHIP.

What happens during a Medical Feedback appointment?

Our doctors are experts in ADHD and are equipped to explain what an ADHD diagnosis might mean for your child and your family. They can also review why (or why not) medication is recommended as part of your child's treatment plan, explain how stimulant medications work in general, and go over what specific medications may be recommended for your child (if any). We will also walk you through possible medication side-effects, tricks to minimize any negative impacts, what to watch for, and strategies for evaluating the impact of medication treatment.

We are happy to answer all of your questions. At Springboard Clinic, we take the time to make sure you understand the assessment results and feel empowered about the next steps in your child's treatment plan.

What happens next?

Following the Medical Feedback appointment, medication and treatment recommendations will be sent to the referring physician. This information, accompanied by the complete assessment report, will provide your child’s physician with the knowledge they require to prescribe and monitor the suggested medications.

We feel the comprehensive scope of practice of family physicians, coupled with the deep, long-term relationships they build with patients and their families, make them ideal to follow your child’s long-term medical needs. We are committed to building ongoing relationships with community physicians to ensure continuity of care for patients and their families.

What if I’m unsure about medication being right for my child?

You may want to start working with a coach/therapist or explore other treatment interventions prior to discussing medication as part of your child’s treatment plan. In fact, this is a very common practise among our patients under the age of 18!

You may wish to schedule a Medical Feedback appointment to learn about available options, but delay moving forward with a medication trial with your community physician. Alternatively, you can delay the Medical Feedback altogether while you work out your next steps as a family.

We encourage our clients to gather information to feel empowered about their choices, but there is no obligation to pursue medication if you are uncertain about it being the right choice for your child and/or your family!

How long do I have to book a Medical Feedback appointment?

In terms of timing, we offer a Medical Feedback appointment up to one year following your child’s Psychological Feedback appointment. This is assuming your child’s health has remained stable in the interim period; should their situation have become more complicated, or if it has been over a year since the Psychological Feedback appointment took place, we would need to ask your doctor to re-refer for a consult and provide us with any relevant documentation.

What if my doctor isn't comfortable prescribing ADHD medications?

If your physician has questions or reservations about managing your child's care, we can offer a phone call with Dr. Ainslie Gray, Springboard's Co-Founder, who will be available for one-on-one consultation over the phone with any physician who is interested in learning more about appropriate treatments for ADHD.

She has been offering professional development in this area of medicine for decades, and has a wealth of knowledge to share about ADHD medication options, prescribing stimulant medications, and to help problem-solve medication issues. We believe physician education is extremely important, and we are committed to sharing our ADHD expertise with the broader community. By offering support for your doctor to manage prescribing ADHD medications, they will be able to better support your family and possibly other patients with ADHD too.

Can my child be re-referred to Springboard for another consultation?

If your child is not responding to the medication recommendations or experiences an adverse reaction, and your family doctor feels it is beyond the scope of their knowledge or comfort level to change the medication/dosage, yes— your child can be re-referred to Springboard for a secondary consultation. Our pediatrician will then meet with you and your child to determine how best to move forward and adjust the medication treatment recommendations as needed. These updated recommendations and detailed instructions will then be sent to your family physician in order to support their continued management of your child’s medication needs.


The Ontario Health Insurance Plan (OHIP) will cover the cost of appointments with a Springboard physician, provided that the patient has valid coverage on the date of their appointment. If a patient does not have OHIP, they will be billed for the time spent meeting with a Springboard physician. The rate for these sessions will reflect the amount that would have been billed to OHIP for the physician’s time.